General Questions - FAQ's

All financial institutions are required by federal law to collect a customer’s SSN to verify identity when opening a Pibank product. To learn more about our privacy practices and how we ensure your data please read our full privacy notice.

To help prevent fraud, funds are generally available within one (1) - five (5) business days after they’re credited to your account.

With your Pibank Savings account, you can transfer money via wire transfers or through an ACH initiated from your other financial institution.
Pibank does not charge fees for wire transfers. However, your other financial institution may choose to charge you a fee.
Please verify with your other financial institutions for any wire transfer related fee’s.
Note: Pibank Savings does not support payments through Bill Pay or Zelle®.

Pibank's routing number is 067011812. Every Pibank customer has a unique Pibank Savings number, which can be found under “Account Summary” when you log in to your Pibank App.

There are no fees to open or maintain a Pibank Savings. We work hard to give you high interest and charge zero fees. With that in mind, our interest rate and fee structure is subject to change at any time. Please reference the Schedule of Fees for more information.

Contact us at (954) 636-7777 or toll-free at 1-877-678-0888. Our customer service representatives are available Monday through Sunday from 8 am to 8 pm.

Yes, you can select to open a joint Pibank Savings at the start of the application. Please note that currently, you can only have one Pibank Savings, either single or joint.

Pibank doesn’t charge any fees. Please reference the schedule of fees for more information.

Adding beneficiaries to your account is simple with the Pibank App! Just follow these steps:

1. Open the Menu and go to the Accounts option.
2. Select the Pibank Savings account where you’d like to add a beneficiary.
3. On the Pibank Savings screen, choose the Add Beneficiary option.

When submitting your request, make sure to include the beneficiary’s full name, date of birth (DOB), and Social Security Number (SSN). Once you’ve completed all the details, click Send Request. Your beneficiary information will be added to your account within 2-3 business days of it being submitted.

Pibank’s ABA routing number is 067011812.

Pibank only accepts deposits through Plaid via our App. However, you may initiate an ACH or wire transfer from your financial institution. Please note that Pibank does not charge fees for wire transfers, but your bank may charge fees for both outgoing and incoming transfers.