Pibank - FAQ's

Pibank is a brand of Intercredit Bank, N.A., a Miami-based bank established in 1992. Intercredit Bank is a full-service financial institution, a National Association under the supervision of the Office of the Comptroller of the Currency (OCC) and is insured by the Federal Deposit Insurance Corporation (FDIC). For additional information, visit FDIC's website.

Pibank, which originated in Spain on April 18, 2018, expanded its presence to Colombia in 2022 and to the United States in 2024.


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Pibank doesn’t have any physical locations. Customers can self-service directly from their Pibank App. If you need to reach us, use one of our contact us channels.

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Our Pibank customer service representatives are available directly at +1(954) 636-7777 or toll-free at 1-877-678-0888, Monday through Sunday, 8am - 8pm ET.

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Yes, your deposits are FDIC insured up to $250K per account signer (e.g. $500K for joint account). For additional information, visit the FDIC website.

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